Compassoft provides technical product support for our customers' evolving business needs. The Compassoft Support organization is chartered to exceed customer expectations through experienced product knowledge and superior technical ability.

24-hour Customer Support hotline: (831) 427- 8339

Compassoft Support Helps Customers

• • Maximize productivity through expanded product usage
• • Plan for successful product maintenance
• • Minimize the impact of production outages

Comprehensive Coverage

• • Technical guidance for product related questions, problem resolution, bug reporting and clarification of documentation
• • Support for critical issues and escalations
• • Online support for problem avoidance: Web-based case management, FTP services, List server e-mail notification and technical discussion area
• • Software updates for maintenance and new product updates

Maximize Your Use of Compassoft Products

• • Rapidly resolve most issues reported
• • Access a deep technical skill set, with many years of industry and Compassoft-specific support experience